Terms of service

Terms of Website Use and Sale

Effective 24 August 2026

Australia-first digital launch

Plain-language summary

Somber sells self-guided digital resources. You receive a personal-use licence, not ownership of the underlying content. Mandatory consumer rights continue to apply. Somber does not provide medical, therapeutic, crisis, legal, financial or other professional services.

1. Who we are

These Terms apply to somberdaystosunshinerays.com.au, shop.somberdaystosunshinerays.com.au and associated checkout, download and support pages together referred to as the Site.

The Site is operated by Sarah Kayln Broughton trading as SOMBER DAYS TO SUNSHINE RAYS, referred to as Somber, we, us or our.

ABN: 14 105 711 265

Location: Adelaide, South Australia

Email: hello@somberdaystosunshinerays.com.au

2. Acceptance and eligibility

By accessing the Site, creating an account, completing a purchase or downloading a resource, you agree to these Terms and the policies linked at checkout. If you do not agree, do not use the Site or purchase a product.

The Site and Find Your Starting Point™ are intended for adults aged 18 or over. If you are under 18, a parent or legal guardian must review and accept these Terms and make any purchase for you.

We may cancel an order if we reasonably believe eligibility or payment information is inaccurate.

3. What Somber provides

Somber provides structured, self-guided educational resources for reflection, organisation and personal rebuilding. Product pages describe the included files, format and intended use.

Somber does not provide medical care, mental-health treatment, diagnosis, therapy, counselling, crisis support, legal advice, financial-product or credit advice, tax or accounting advice, or any other regulated or professional service.

Content is general and is not personalised to your circumstances.

4. Product information and orders

We aim to describe each product accurately. Images are illustrative unless the product page says they show the exact supplied file.

Your order is an offer to buy. A contract is formed when payment is accepted and we send an order or download confirmation, unless we cancel and refund the order because of an obvious error, suspected fraud, product unavailability or a legal requirement.

Before ordering, check the product title, file type, page count or contents, compatibility, price, currency and delivery method.

Digital products are not physical goods and are not posted.

5. Prices, payments and promotions

Prices are stated in Australian dollars and include any amount we are legally required to include.

At the date of this policy, Somber is not registered for GST. This may change. The checkout amount is the amount payable.

We may use a genuine launch code, introductory price or free-access promotion. Any eligibility, expiry, usage limit and post-promotion price will be shown clearly.

A planned future price is not a saving claim and must not be presented as a “was” price unless the product was genuinely offered at that price for a reasonable period.

Payment is processed by the provider shown at checkout. We do not receive your full card number. You authorise the provider to charge the displayed total.

Any payment surcharge will be disclosed before payment and will not exceed the permitted cost of acceptance.

6. Digital delivery

Digital products are normally made available by an on-screen link, account access or email after checkout. Delivery times stated on the Site are estimates unless expressly guaranteed.

Check your spam or junk folder and confirm that your email address is correct.

If delivery fails, contact us with your order number and the purchasing email address. We may reissue a link, provide a replacement file or take another appropriate step.

Platform outages, security controls and provider limits may temporarily affect access.

7. Personal-use licence

Unless a product page grants broader rights, we grant the purchaser a limited, personal, non-exclusive, non-transferable and revocable licence to download, print and use the product for the purchaser’s own non-commercial purposes.

You must not share files or access links, resell, sublicense, upload to a shared drive or public platform, reproduce for clients or groups, remove rights notices, create a competing product, or use the content to train, evaluate or populate an artificial-intelligence or machine-learning system without our written permission.

More detail appears in our Digital Delivery and Personal-Use Licence and Intellectual Property policies.

8. Australian Consumer Law and refunds

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms excludes, restricts or modifies a right or remedy that cannot lawfully be excluded, restricted or modified.

We do not generally offer change-of-mind refunds for accurately supplied digital products once access or download has been provided.

This does not affect rights where a product has a major or minor problem, does not match its description, is not fit for a disclosed purpose, or is otherwise covered by a mandatory guarantee.

See our Refunds and Digital Product Remedies Policy.

9. Accounts, links and security

You are responsible for keeping login details and download links secure and for activity under your account. Tell us promptly if you suspect unauthorised access.

Do not probe, disrupt or bypass Site security, introduce malicious code, scrape the Site, impersonate another person or use automated tools in a way that burdens the Site.

The Site may link to independent services. A link does not mean we control or endorse that service. Third-party terms and privacy practices apply to your use of those services.

10. Availability and corrections

We may correct genuine errors, maintain the Site, retire an obsolete file or change future offerings.

Changes will not remove mandatory rights or retrospectively change the agreed price or core description of a completed purchase.

If a material correction affects an unfulfilled order, we will tell you and offer an appropriate remedy.

11. No guaranteed result

Examples, prompts, suggested routines, testimonials and descriptions of possible benefits are not promises of a particular result.

Outcomes depend on many factors outside Somber’s control. Use your judgment, adapt the resource to your circumstances and seek qualified help where needed.

12. Liability

To the maximum extent permitted by law, Somber is not responsible for indirect or consequential loss that was not reasonably foreseeable when the contract was made, or for loss caused by your misuse of a product, unauthorised sharing, inaccurate information you provide, or failure to follow an express safety instruction.

Nothing in these Terms excludes liability for fraud, wilful misconduct, death or personal injury caused by negligence where it cannot be excluded, or any consumer guarantee or other liability that cannot lawfully be excluded.

Any lawful limitation operates only to the extent it is fair and permitted in the circumstances.

13. Suspension and termination

We may suspend access where reasonably necessary to protect security, investigate fraud, comply with law or address a serious or repeated breach.

Where practicable, we will explain the reason and provide a reasonable opportunity to respond.

Termination does not affect accrued rights, mandatory remedies or clauses intended to continue, including intellectual-property and payment obligations.

14. Changes to these Terms

We may update these Terms for future use to reflect law, technology or business changes. The effective date will be shown.

Material changes will be communicated where reasonably practicable.

The terms presented when you ordered continue to govern that order, except where a change is required by law or benefits you without reducing your rights.

15. Questions, disputes and governing law

Email hello@somberdaystosunshinerays.com.au with your order number and a clear description.

We may request reasonable verification. Do not email health records or identity documents unless we provide a secure method.

South Australian and Commonwealth laws govern these Terms. You submit to courts with jurisdiction in South Australia without losing any mandatory right to use another competent forum.